What to do when your washing machine breaks down.
Off to the laundrette- the fate of those whose washing machines have broken down!
There’s nothing quite like your washing machine breaking down to make you realize just how much you actually use the thing.
It’s an appliance in the home that we simply cannot live without, and even just a week without it can throw your life into total chaos.
Research has shown that the average family wouldn’t know what to do if they incurred an unexpected expense of over $400 – the approximate cost of a replacement washing machine.
It’s not just like you can necessarily run out and buy a new one if it fails. So if the worst has happened, you’ve come home to a flooded kitchen or your washing machine is refusing to work, here’s your plan of action.
Work out if it’s under warranty.
Most manufacturers include a one year guarantee on their products.
If your washing machine was purchased less than twelve months ago, you might be in luck. Providing it wasn’t your fault, you should be able to get it replaced free of charge.
However, if it’s determined that the problem was caused by you – it could have been due to overfilling, objects from pockets damaging the drum or trauma to the door, it won’t be covered under the manufacturer’s warranty.
If it’s older than a year, find out if you purchased an extended warranty.
Dig out the paperwork, and read through the terms and conditions. If you have a contents insurance policy protecting your home, you may be able to get your washing machine (plus any damage caused by flooding) replaced on this.
There will be an excess to pay, and it will bump up the cost of your overall home insurance, though. So it’s worth considering if this is a feasible option yourself.
Attempt a repair.
When your washing machine goes wrong, your first step should be to consult the troubleshooting pages of the manual.
If you no longer have this, you could see if you can find an online service manual.
It could be a very simple fix. The hose at the back might have become kinked and is preventing water from getting in, and pulling out the washing machine slightly may fix it.
It might need the vent cleaned, or you may be able to reset the circuit board.
If these simple fixes don’t work, you could attempt a repair yourself.
Don’t touch it if it’s under warranty since this will void it, but if you have nothing to lose you could have a look if you’re handy with things like this.
If you can identify the problem, you may be able to find a cheap part online to replace it, which would be cheaper than buying a whole new unit.
Purchase a replacement.
If all else fails, your last option would be to purchase another washing machine.
If you don’t have hundreds sitting in the bank to fund this (and let’s face it, most of us don’t) you could look for a second hand one.
Alternatively, you could investigate different finance options. That way you can pay back a small amount each week and get a brand new washing machine.
Financing purchases can harm your credit score if you miss payments, so always make sure to work out exactly what you can afford to pay each month.